The pace for changes is increasing.  

Environment is moving, business models are changing, competition is growing, technology is booming, … 

Many enterprises are looking for a new organisation to face and leverage these changes.

Even if traditional organisational models (business units, shared services, matrix, project or process organisations, …) still apply, new concepts emerge to increase the agility of the enterprise for quick adaptation to changes (Holacracy, …) and shortern decision process. For more information see Management & Organisation.

 

SERVICES

What ever the context of the enterprise, we propose to help CEO, management teams to change their organisation. A right methodology is proposed to accompany such change all along the process from the analysis to the end of implementation. 

New governance, new roles, new indicators, new process (…) are defined to help individuals and the whole enterprise to work more efficiently. In some cases, the outsourcing of activities or new business models require the build-up of partnerships.

Aside, a communication plan, coaching of individuals, discussion with trade unions, analysis of legal obligations are managed to ensure the success of implementation.

METHODOLOGY

From the initiation of the mission to its implementation, a step approach is followed to allow people (from management to employees) to understand, accept and implement the changes. 

Change management principles are applied all along such mission to manage the impact on people and business and create the new organisations.

Depending on the impact, for the implementation step, a project management methodoly can be put in place to ensure a right coordination of activities. 

Business understanding is used to build-up relevant and efficient organisation.  

KEY SUCCESS FACTORS

 

• business understanding of the entreprise

• clarification of management/strategic objectives

• communication & relation with employees

• creativity with simplicity, pragmatism and agility

 

 

 

REFERENCES

Hereafter some examples of missions realized by Biloba-Consulting :

• Definition of the organisation for the creation of a new business line (Telecom Equipment supplier) 
• Improvement of the IT Organisation (Application Service Provider)
• Improvement of sales/presales organisation for an ICT integrator (LAN& WAN)
• Outsourcing of production and maintenance activities (Fix, Mobile & VAS) for a Fix& Mobile operator
• Improvement of Customer Care organisation for an ICT integrator (LAN& WAN)
• Other examples.