Services


Biloba-Consulting provides consulting services in :
































 Strategy and Opportunity assesment

 

 

CONTEXT

Telecom Industry is facing challenges : maturity of some markets, new technologies, new business models with new players (OTT), huge investment in infrastructure (fix or mobile), evolution of usage, pressure from the regulatory bodies (MTR, unbundling).  This implies important changes of the global telecom environment.

Telecom players (from media to engineering companies) have to adapt their strategy to this changing context. Looking for growth or rationalization, all of them are reviewing their current position.

On the other hand, many other industries are integrating telecom solutions into their Core product/services. New business line, new offer, new organisation, new business model, new partnerships are to be defined to transform the new opportunities into success.



 

SERVICES

To assist CEO or management teams, Biloba-consulting offers different services :

Strategic Planning :  With a global understanding on the customer and its environment (market/competition/technology/Regulatory), some scenarios are built-up and discussed. Scenarios includes business planning, impact on the organisation and plan for execution. Pragmatic creativity with a good sense of innovation, attention of consistency & coherence, capability to sum-up complex situations are key words of such missions.

Mergers & Acquisition : after a definition of criteria for acquisition, Biloba-Consulting can identify target companies. A first and confidential contact with companies (shareholders or management) is realized and a summary report is delivered. Further steps for acquisition can be realized including due diligence, business case, negotiation.

Partnership Development : this starts with the assessment of the market, the existing players and their respective position. In support of the strategic goal, the discussions are conducted to define the term of agreement and the set-up of the joint business model.

Business Development : For company willing to enter into Belgium&France market or develop their current activities. Biloba Consulting analyses the market and identify potential target customers and set-up first business relations.


REFERENCES

Here after some examples of Strategic studies :

  • Development of a new line of business (applications in SaaS & services) in a Telecom Equipment Vendor.  
  • Introduction of a road charging solution for highways with M2M devices (Belgium)
  • Development of MVNO solution (CORE,VAS&IN) Multi-operators/Multi country
  • Introduction of WIFI on public areas
  • Acquisition of service provider in construction of ICT infrastructure.
  • Other examples.

 



 Business Transformation and Organisation

 


CONTEXT

The pace for changes is increasing.  

Environment is moving, business models are changing, competition is growing, technology is booming, … 

Many enterprises are looking for a new organisation to face and leverage these changes.

Even if traditional organisational models (business units, shared services, matrix, project or process organisations, …) still apply, new concepts emerge to increase the agility of the enterprise for quick adaptation to changes (Holacratie, …) . For more information see Management & Organisation.

 

SERVICES

 

What ever the context of the enterprise, we propose to help CEO, management teams to change their organisation. A right methodology is proposed to accompany such change all along the process from the analysis to the end of implementation. 

New governance, new roles, new indicators, new process (…) are defined to help individuals and the whole enterprise to work more efficiently. In some cases, the outsourcing of activities requires the selection of partners.

Aside, a communication plan, coaching of individuals, discussion with trade unions, analysis of legal obligation are managed to ensure the success of implementation.

 

KEY SUCCESS FACTORS

 

  • business understanding of enterprise activities
  • clarification of management objectives
  • communication & relation with employees
  • simplicity, pragmatism and agility

 

 

 

REFERENCES


Hereafter some examples of missions realized by Biloba-Consulting :

  • Definition of the organisation for the creation of a new business line (Telecom Equipment supplier)
  • Improvement of the IT Organisation (Application Service Provider)
  • Improvement of sales/presales organisation for an ICT integrator (LAN& WAN)
  • Outsourcing of production and maintenance activities (Fix, Mobile & VAS) for a Fix& Mobile operator
  • Improvement of Customer Care organisation for an ICT integrator (LAN& WAN)
  • Other examples.

 

 

 

 







 Project and Program Management

 

CONTEXT


Many companies require project management skills to run their strategic plan, marketing plan, customer delivery, (....). 
However, some companies fail in delivering projects : lack of available ressource, lack of skills, lack of sponsorship, ... 
In some contexts, an external project manager is required to overtake some internal contraints ('politics') and consequences of the project. 

 

SERVICE

Biloba consulting helps CEO or managers to prepare, start and run transversal project/program : project structure/sizing, planning, governance, reporting, finance.
We help in staffing the project with the assesment of internal ressources or the sourcing of external ressources. He can also coach existing project management team in providing guidance for preparation, organisation, reporting, problem solving. 

REFERENCES

Herafter some examples of missions realized by Biloba-Consulting :

  • Program director for the creation of new business unit dedicated to M2M /IOT. 
  • Program Management for partnership development between carriers & service providers (ASP)
  • Program Management for the development of new Business Line.
  • Swap of a mobile (GSM) network
  • 3G/HSDPA Launch
  • Other examples.